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Do you have a question or concern?   Contact Us

  

Wisconsin (Corporate) Office - 2450 S. 170th St, New Berlin, WI 53151  800-242-0935

 
Lamon - President lamon@thefagancompany.com
Tom - Controller tleu@thefagancompany.com
 

Purchasing:
Chris - Buyer clonning@thefagancompany.com
John - Buyer john@thefagancompany.com
   
Sales & Support:
Mark - Territory Manager mstrobel@thefagancompany.com
Chuck - Territory Manager chuck@thefagancompany.com
Angie - Custom Sales and Service aedens@thefagancompany.com
Paul - Customer Service Manager paul@thefagancompany.com
 
 
Accounting:
Michele - Accounting, Customer Billing, Reception michelem@thefagancompany.com
 
Information Systems
Joe - IT Manager jbuck@thefagancompany.com
         

Minnesota (Branch) Office - 3340 Winpark Drive, Crystal, MN 55427 800*422*0613

 
Linda - Branch Manager linda@thefagancompany.com
Sales & Support:
Jamie - Territory Manager jamie@thefagancompany.com
Bill - Territory Manager bchose@thefagancompany.com
Ryan - Territory Manager rconn@thefagancompany.com
Kris - Customer Service/Office Operations kjohnson@thefagancompany.com
Ray - Custom Installation  rsettle@thefagancompany.com
 
 
 
 
         
         

Return Merchandise Authorization (RMA) Request

Click here for Return Policy

Please include Model #, Serial #, Invoice # and a brief description of the problem and a Customer Service Rep will contact you.

 

  
         
      Wisconsin Returns: WI-RMA@thefagancompany.com  
      Minnesota Returns: MN-RMA@thefagancompany.com